Shopify App · B2B Suite

Order Editing App for Shopify

Self-Service Order Edit lets customers change their own orders after checkout — swap variants, adjust quantities, fix addresses — or lets your team edit them instantly, with taxes, totals, and inventory recalculated.

Self-Service Order Edit

  • Customer self-service editsFree
  • Variant swaps & quantity changesFree
  • Address & PO number fixesFree
  • Audit trail & change logsPaid
  • ERP / WMS sync via webhooksPaid

Free plan with 50 order edits a month. Paid plans include a 7-day free trial.

The Problem

"Can I Change My Order?"

Customers often want to change an order right after placing it — a different size, one more case, a corrected address. Each request becomes a support email and a manual edit, and wholesale buyers change quantities more often than most. Self-Service Order Edit lets customers make allowed changes themselves, within the rules you set.

Get Setup Help
  • Customers fix it themselves

    Edits happen from the customer account page, not your inbox.

  • Within your rules

    Auto-approval rules decide which changes go through instantly.

  • Totals stay correct

    Taxes, totals, and inventory are recalculated after every edit.

Features

Everything You Need to Edit Orders After Checkout

For retail and wholesale stores whose customers change their minds.

Self-Service Edits

Customers edit their own orders from their customer account page, with a custom account widget.

  • Customer account page
  • Custom account widgets
  • Works with customer accounts

Products & Variants

Add, remove, or swap products and variants, and adjust quantities on existing orders.

  • Variant swaps
  • Quantity changes
  • Add or remove items

Address & PO Fixes

Update shipping addresses and purchase order numbers without a support ticket.

  • Shipping address changes
  • PO number fixes
  • Instant updates

Automatic Recalculation

Taxes, totals, and inventory are recalculated automatically after every edit.

  • Tax recalculation
  • Updated totals
  • Inventory sync

Approval Rules & Time Windows

An auto-approval rules engine, with custom thresholds and time windows for when edits are allowed.

  • Auto-approval rules
  • Custom thresholds
  • Edit time windows

Audit Trail & Sync

A full audit trail, email and webhook alerts, ERP and WMS sync, and bulk edits to orders.

  • Audit trail & exports
  • ERP / WMS webhooks
  • Bulk order edits

How It Works

Order Edits in Three Steps

Set the rules once, and customers handle simple changes themselves.

  1. 1

    Install and set your rules

    Install the app and choose what customers can change, and for how long after checkout.

  2. 2

    Customers request changes

    Customers edit their order from their account page, or your team edits it in the app.

  3. 3

    Approve and sync

    Allowed edits go through automatically, totals are recalculated, and your systems are updated.

Pricing

Start Free, Upgrade When You Need To

Billed by Shopify in USD every 30 days.

  • Free

    Free

    No credit card needed

    • Up to 50 order edits a month
    • Auto-approval rules engine
    • Quantity adjustments & variant swaps
    • Shipping address & PO number fixes
  • Starter

    $19/month

    7-day free trial

    • Unlimited order edits
    • Full audit trail & change logs
    • ERP / WMS sync via webhooks
    • Custom customer account widgets
    • Priority 24/7 support
  • Pro

    $49/month

    7-day free trial

    • Up to 500 order edits a month
    • Everything in Free
    • Full audit trail & reconciliation
    • Email & webhook alerts
    • Export audit logs to CSV / Excel
    • Custom rule thresholds & time windows
Install Order Edit on Shopify (opens the Shopify App Store in a new tab)

Prices from the Shopify App Store listing, checked 26 Oct 2026.

Setup Help

Need help setting up Self-Service Order Edit?

Our Shopify team can configure the app for you, match it to your theme, or build the custom features you need around it.

Built and supported by our Shopify team
Response within one business day
Custom features and integrations available
Prefer to talk live? Book a call

No spam. We'll only use this to follow up on your project.

Got Questions?

Order Editing FAQs

Edits, rules, and plans — answered.

Yes. With Self-Service Order Edit, customers can change their own orders from their customer account page, within the rules you set.